Data Protection Guaranteed

33tk's Privacy Policy

Your personal information is very important to us. Read this policy for full details on how 33tk collects, uses, and protects your data.

Last updated: 2026

1 Introduction & Overview

33tk ("we", "our", "platform") operates a safe and reliable online betting and casino platform for Bangladeshi players. When you use our website, register an account, or use our services, certain personal information is provided to us. This privacy policy explains what information is collected, how it is used, and what rights you have to control your data.

By using 33tk's services, you are considered to have accepted the terms of this privacy policy. We advise you to read this policy carefully.

This policy applies only to websites and services owned by 33tk. Separate privacy policies apply to third-party websites.

2 What Information We Collect

33tk collects information in several ways. Details are outlined below:

2.1 Information You Provide

Information you voluntarily give us includes:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for identity verification)
  • Payment details — such as bKash, Nagad, Rocket, or Upay account information
  • Content of communications with our support team

2.2 Automatically Collected Information

Information collected automatically while you use our platform:

  • IP address and device type
  • Browser type and operating system
  • Site access time, date, and session data
  • Data collected via cookies and similar tracking technologies
  • Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may receive information from identity verification agencies or payment processors. This information is used solely to ensure the security of your account.

3 Purpose of Data Use

33tk uses collected information for the following purposes:

  • Account Management: Creating, verifying, and maintaining your account.
  • Transaction Processing: Completing deposits and withdrawals smoothly. All payments — bKash, Nagad, Rocket, Upay, and bank transfers — are processed securely.
  • Customer Support: Resolving your questions and issues, where needed via email at [email protected] or through 24/7 live chat.
  • Security & Fraud Prevention: Necessary verification to prevent unauthorized access, fraud, and money laundering.
  • Service Improvement: Reviewing user experience to further improve the platform.
  • Responsible Gaming: Identifying potentially problematic gaming behavior and providing timely support.
  • Legal Compliance: Adhering to applicable laws and regulations.

4 Cookies & Tracking Technologies

33tk uses cookies and similar technologies to ensure the smooth operation of the website. Cookies are small data files stored on your device.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and form protection. They cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences and language settings.

4.3 Analytics Cookies

Anonymous statistics are collected to understand how users interact with the site. This information helps improve the site.

Cookies can be managed from your browser settings. However, disabling certain cookies may limit some functionality of the site.

5 Data Sharing & Third Parties

33tk never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

  • Payment Processors: The minimum information required to complete transactions via bKash, Nagad, Rocket, Upay, or bank.
  • Identity Verification Services: To confirm the validity of your account.
  • Legal Authorities: Information may be provided to authorities due to a court order or legal obligation.
  • Service Providers: Trusted providers for maintaining the technical infrastructure of the site. They are bound by confidentiality agreements.

Outside the circumstances listed above, your information will not be disclosed to third parties under any other situation.

6 Data Security Measures

33tk has adopted industry-standard technical and organizational measures to ensure the security of your information:

  • SSL Encryption: All data exchanged between our website and servers is encrypted using SSL (Secure Sockets Layer) technology.
  • Secure Servers: Your information is stored in secured data centers where access is restricted to authorized personnel only.
  • Access Controls: Only authorized staff can access your information, and they are subject to strict confidentiality obligations.
  • Regular Security Audits: Our systems are regularly tested and assessed by security experts.
  • Two-Factor Authentication: An additional security layer has been added to prevent unauthorized access to accounts.
Please note, however, that no method on the internet is 100% secure. It is your responsibility to keep your password private and to avoid logging in from unfamiliar devices.

7 Data Retention Period

33tk retains your personal information only for as long as it is necessary or legally required:

  • Information of active account holders is retained while the account remains active.
  • After an account is closed, certain information may be kept for a defined period due to legal obligations or dispute resolution needs.
  • Transaction data may be retained for an extended period to meet financial regulatory requirements.
  • Once a specified retention period ends, information is securely deleted or anonymized.

8 Your Rights

As a 33tk user, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correct Information

If you believe your information is incorrect or incomplete, you may request a correction.

8.3 Right to Delete Information

In certain circumstances you may request deletion of your information. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Data Processing

You may object to marketing communications or certain types of data processing.

To exercise any of the above rights, contact us at [email protected] or let our support team know via 24/7 live chat.

9 Protection of Minors

33tk is for users aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21. If we become aware that we hold information belonging to a minor, we will delete it immediately and close the associated account.

If you suspect that a minor's information is held by us, please notify us at [email protected].

10 Policy Changes

33tk reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:

  • By publishing a notice on the website.
  • By sending a message to your registered email address.
  • By showing a notification when you log in to your account.

Continued use of the service after any changes will be considered acceptance of the updated policy.

11 Contact & Complaints

If you have any questions or concerns about this privacy policy or your information, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website
  • Language: Support is available in both Bengali and English

We take all complaints seriously and work to resolve them in a timely manner.

The security of your information at 33tk is our highest priority. We are committed to fair play and transparency.